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Wastewater: Frequently Asked Questions At a glance, what are the differences between a septic tank and your wastewater treatment systems?
CD Series
What is the average daily power usage? CD Series / ADV Series/ Envirocycle Electrical consultants advise that the annual usage of electricity for the total system is similar to an average household refrigerator. Some systems on the market turn the air blower off for part of the day, but because bacteria in all aerobic systems need oxygen to digest the waste, our systems operate with the blower functioning 24 hours a day (unless in de-nitrification mode), which means that the wastewater is being treated at all times.
Epsom Similar to above, but with no mechanical blower, power consumption is even less. What are the ongoing costs? CD Series/ ADV Series / Envirocycle The servicing is provided free of charge for the first year. After that, there are several servicing packages available .
Epsom Approved for ONCE-A-YEAR inspection. After that, there is an annual service fee. What warranty is offered on the treatment systems? CD Series / ADV Series / Envirocycle There is a 2-year* manufacturer’s warranty on the mechanical and electrical components. (*12 month standard warranty and a further 12 month extended warranty if you renew the first year maintenance agreement with an approved service provider). All fittings, pipe work, fixings and filter media carry a 15-year warranty. The vessel (the concrete tank) and concrete internal baffles carry a 15-year warranty.
Epsom There is a 1-year manufacturer's warranty on the filter and irrigation pumps. The control unit and alarm are both covered by a 5-year manufacturer's warranty (excluding globe). All fittings, pipe work and fixings carry a 15-year warranty. The vessel (the concrete tank) and concrete internal baffles carry a 15-year warranty. (Note: the life expectancy of the sand filter is well in excess of 15 years.) How will the treated wastewater be disposed of? The wastewater has been treated and disinfected and will be disposed of via the “Land Application Area”. This area could be above-ground heavy droplet sprinklers, or subsurface irrigation, or various other methods, and will be decided between your local Council and (in most instances) a geotechnical engineer.
Smart Sewage Solutions and its subcontractors will construct the disposal area in accordance with the geotechnical report approved by your council. Will the system smell? No. Odours emanating from a treatment system are caused by bacteria that have died. Reasons for this range from lack of air (blower has been turned off for a number of hours) to chemical pollution. This being the case, under normal household operating conditions there is no smell. Will I receive information about the system once it is installed? Most definitely. Exclusive to Smart Sewage Solutions is our “hand over”—we take the time to arrange to meet you at your new home, introduce you to your treatment system, explain its correct operation, provide you with our informative Owner’s Guide and answer any queries you might have. What happens to the solids in the system? Solids represent approximately 0.1% of household wastewater, which the systems continually reprocess until it forms a layer of residual (“sludge”). After a number of years the accumulated sludge will need to be removed from the system. Your service technician will advise you when de-sludging is required. Do I have to do any maintenance to the system? Your service provider will provide all the maintenance requirements for the system, leaving you free to enjoy your lifestyle. However, you are required to ensure the irrigation area is free of weeds and debris at all times. Full information on this is contained in our Owner’s Guide. Your service technician will also assist you as much as possible. Are installations allowed in sewered areas? No. Treatment systems can only be installed in areas where reticulated sewerage disposal is not provided. Can I locate the tank away from my house? Yes, provided the correct fall can be achieved (sometimes with the use of riser rings), generally speaking the tank can be located where you choose. What happens in a power failure? The treatment system will stop, along with all your electrical appliances. However, no harm will occur to your treatment system. (In fact, in the case of the Epsom, as it does not use a mechanical blower, the bacteria will continue to process the waste regardless of power failure.)
When power is reconnected, the alarm should clear itself within 12 hours. If not, simply reset the tripped circuit breaker. How much noise comes from the system? CD Series / ADV Series / Envirocycle Designed to be quiet and unobtrusive. Standing next to it, you probably wouldn’t hear the air blower humming unless you bent down and put your ear to the coverbox. If the irrigation pump was running, standing half a metre away you would hardly hear it.
Epsom The Epsom is designed for silent running. There is no noise from the system. What do I do with the system when I go on holiday? Nothing, it will keep on quietly working while you’re away. But for security reasons we suggest you turn your alarm to “Mute”, and upon your return turn it back to the “On” position. What shouldn’t I dispose of down the toilets or drains? Solid objects travelling through the system can cause blockages, and generally they do just that. Also large quantities of strong disinfectants, anti-bacterial products, turps etc are detrimental to the health of the bacteria living within your system. |
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